Location: Ikeja, Lagos
Reports Directly to: Operations Manager and the CEO
- Under the supervision of the Operations Manager, the Administrative Manager shall be chargeable for the day-to-day oversight and coordination of administrative and operational features together with workplace administration, worker enterprise companies, procurement, entrance desk procedures and processes, and general constructing administration.
- The Admin Manager may even work carefully and direct the affairs of the Interns, Kitchen Staff, Office Assistant in addition to the Cleaners.
Recruitment and Onboarding:
- Assist in implementing strategic human useful resource insurance policies that allow the Company to successfully fulfil its mandate by recruiting the fitting sort of employees, and deploying and growing them successfully.
- Administer the letters of appointment and different personnel paperwork in relation to employees appointments.
- Ensure and replace the correct job descriptions for all positions throughout the Company.
- Shall help within the planning and guaranteeing systematic induction for all new staff of the designations.
- Ensure that the induction plan is signed off and filed within the private file of all staff.
- Play a key function in organising and finishing up induction programs for brand new employees in addition to the refresher course for all employees.
- Coordinate confirmations of probationary durations.
Attendance and Leave Management:
- Track the attendance of all employees each day consistent with Company necessities and requirements.
- Track annual depart database, eligibility, availed and shutting balances of annual leaves for all employees.
- Provide this data on a month-to-month foundation to the Operations Manager.
Salary Processing / Payroll:
- Draft and put together month-to-month payroll for all employees and presents identical to the CEO for approval.
HR Policies and Strategies:
- Keep updated with adjustments in employment laws advise managers and staff of serious adjustments and replace insurance policies and procedures as required.
- Conduct and take part in wage and advantages surveys to make sure aggressive compensation and advantages plans.
- Advise senior administration on pay and different remuneration points, together with promotion and advantages and the event of standardized pay and title scales.
Employee Performance, Retention and Separation:
- Assist in coordinating coaching actions for workers consistent with human useful resource growth technique.
- Implement and consider coaching programmes for workers growth.
- Keep coaching data and price range updated and report back to administration.
- Maintain and coordinate worker motivation and recognition programmes.
- Provide steerage to employees on profession growth.
- Develop and implement employees retention processes to reduce attrition charges.
- Prepare worker termination notices and associated documentation and conducts exit interviews with the Operations Manager to find out the explanations behind the resignation.
- Coordinate exit administration procedures to make sure a seamless and constructive transition for departing staff.
- Ensure resignation letters are obtained for workers who intend to go away.
- Prepare exit separation paperwork for workers members leaving the Company.
- Provide month-to-month turnover and attrition studies to administration and develop employees succession plans.
- Undertake all recruitment and choice associated administration together with promoting, managing recruitment inbox, scheduling interviews and liaising with candidates.
- Monitor and observe completion of actions equivalent to induction applications and probation evaluations, and undertake administration-related to cyclical individuals actions such efficiency evaluations and wage developments.
- Prepare employment contracts, letters, new worker packs, induction packs, and different HR paperwork and correspondence.
- Co-ordinate coaching and growth necessities, make course bookings, liaise with attendees and facilitators, and handle and observe attendance.
- Maintain all employees data, recordsdata, registers and databases, in addition to HR kinds.
- Manage inner and exterior enquiries, reply to data requests and preserve data flows with enterprise areas.
- Administer worker allowances and reimbursements.
- Co-ordinate administration of Work Health and Safety issues and associated actions.
- Maintain efficient relationships with inner and exterior stakeholders.
- Perform administrative duties related to conferences together with minute taking, report conserving of attendance and dissemination of minutes.
- Supervise the Interns, workplace assistant, kitchen employees and cleaners and be chargeable for their general path, coordination, and analysis in addition to addressing complaints and resolving issues.
- Perform different activity as assigned by the Management.
- B.Sc. in Business Management, Administration or Human Services.
- At least one-year expertise in an workplace administration and administration function.
Other Selection Criteria (Skills, Knowledge and Experience):
- Working mastery of pc applications together with Microsoft Word, Power Point and Excel, and familiarity with shopper administration techniques.
- Keen consideration to element.
- Understanding of the challenges, significance and problems with working inside administration.
- Demonstrated time administration and group abilities together with means to multi-task; prioritize, and a willingness to maintain updated on all related expertise adjustments enterprise coaching as required by the place.
- Natural problem-solver; prepared to provoke and lead in unpredictable circumstances.
- Sharp analytical and demanding considering abilities.
- Demonstrated communication abilities with a capability to stay calm below strain significantly when responding to individuals who could exhibit troublesome behaviours or have poor communication abilities.
- Knowledge of ideas and methods employed in efficient workplace administration and administration.
- Ability to make unbiased choices in addition to to organize studies and statements.