Order Processor at Supermart Express Service

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Supermart.ng, the most important on-line grocery store in Nigeria supplies you a handy platform for on-line grocery purchasing with out leaving the comfort of your private home or workplace. We have the widest choice of grocery gadgets on-line with over 60,000 gadgets on our on-line grocery store. We additionally give you merchandise from high manufacturers. We present you a tremendous 3 hour grocery supply all throughout Lagos. Our on-line grocery store has numerous departments which embody Baby Products, Oil & Sauces, Food Cupboard, Fresh Food, Cleaning, Perfumes, Books, Frozen Food, Toiletries, Alcohol, Medicines, Household Items, Beauty & Toiletries, Nigerian Ingredients, Snacks, Dairy & Eggs, Fish, Meat, Drinks, and Food Items and many others. Almost the entire main Lagos supermarkets are our companions, together with however not restricted to Park 'n' Shop, Spar, 9 to 7 by Save Mart, Nars, Medvacc, MedPlus, Mega Plaza, Laterna Ventures, Office R Us, Office every little thing, The Fish Shop, Chi Shoppe. Enjoy problem free on-line grocery purchasing expertise with Supermart.ng. With Supermart, on-line grocery purchasing is way simpler and sooner. Shop for groceries on-line right this moment!
Location: Lagos Island, Lagos

Job Description

Manage the circulation of buyer orders from initiation to supply
Excellent Customer Service expertise, expertise & data
Liaise with Customers, Personal Shoppers, and Delivery Drivers to make sure correct, full and on-time supply of orders
Organize dispatch of Delivery Drivers to choose up gadgets from retail companions in addition to to ship accomplished gadgets to prospects
Determine the most effective supply technique for every supply
Negotiate charges with logistics service suppliers
Manage Personal Shoppers and Delivery Drivers to make sure environment friendly processing and dispatch of shoppers order
Proactively resolve points as they come up from Personal Shoppers, Delivery Drivers, Customers and Retail Partners
Prepare an end-of-day report with correct and full data
Conduct common evaluation of key metrics and implement lasting options to enhance efficiency the place crucial
Lead or take part within the cross-functional initiative
Ensure sharing of greatest practices among the many group to drive effectivity

Qualifications

Good Qualification
Minimum of 1 12 months expertise
Experience in Operations, Logistics, eCommerce, Retail is most popular however not required.

Additional Information:

Must be pc literate
Must have his/her personal private laptop computer and smartphone.
Excellent analytical considering
Knowledge of or willingness to be taught new productiveness instruments
High stage of initiative with potential to self-manage
Excellent written and verbal communication.

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