Scrum Master at InterSwitch

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Interswitch Limited is an built-in cost and transaction processing firm that gives know-how integration, advisory providers, transaction processing and cost infrastructure to authorities, banks and company organizations.

Interswitch, by way of its “Super Switch†gives on-line, real-time transaction switching that allow companies and people have entry to their funds throughout the 24 banks in Nigeria and throughout quite a lot of cost channels reminiscent of Automated Teller Machines (ATMS), Point of Sale (PoS) terminals, Mobile Phones, Kiosks, Web and Bank Branches.Department: Indeco – Industry Ecosystem & Platforms

Job Description

To handle software program growth tasks in alignment with engineering course of, upholding, and reinforcing agile practices within the enterprise and constructing self-organizing groups.


Exhibits the behaviours of a Lean-Agile chief who leads by instance; leads the change; have with a Lean-Agile Mindset and helps the workforce embrace SAFe Core Values, undertake, and apply SAFe Principles, implement SAFe practices
Supports the workforce guidelines – Responsible for reinforcing Agile’s light-weight guidelines like the foundations of Scrum, Built-In Quality practices from Extreme Programming (XP), Work in Process (WIP) limits from Kanban, and another course of guidelines the workforce has agreed.
Facilitates the workforce’s progress towards enterprise targets – Engaged in difficult the previous norms of growth to enhance efficiency within the areas of high quality, predictability, circulate, and velocity.
Focus on creating increments of worth every iteration and attaining day by day and Iteration Goals within the context of the present Program Increment (PI) Objectives
Leads workforce efforts in relentless enchancment – Helps the workforce enhance and take accountability for his or her actions.
Facilitates the workforce retrospective.
Teaches problem-solving methods and helps the workforce turn into higher problem-solvers for themselves.
Facilitates occasions.
Facilitates workforce occasions, together with (the place relevant) the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective Ensures they’re productive and stored inside the timebox.
Supports the Product Owner in managing the backlog and information the workforce whereas facilitating a wholesome workforce dynamic with respect to priorities and scope
Facilitates the elimination of impediments.
Supports the workforce in addressing and eliminating points to enhance the probability of attaining the targets of the Iteration/PI.
The Scrum Master escalate points to an acceptable authority to get help in closing lengthy standing points or points threatening achievement of enterprise targets.
Builds a high-performing workforce.
Focuses on ever-improving workforce dynamics and efficiency, and coaches the workforce in selfmanagement.
Helps the workforce resolve interpersonal conflicts and challenges, and establish alternatives for progress.
Escalates individuals issues to administration the place vital Helps coordinate inter-team cooperation and helps the workforce function effectively on the practice
Supports the workforce’s efforts to constantly enhance communications and relationships with different groups.
Frequently characterize the workforce within the Scrum of Scrums (SoS), serving to the workforce stay conscious of alternatives to interact and enhance program effectiveness
Help the workforce construct efficient relationships with the System Team, User Experience, Architecture, and Shared Services
Liaise with clients to take away impediments which may be arising from the client’s finish, make clear necessities and supply mission replace Supports SAFe adoption.
Supports the general adoption of SAFe throughout the enterprise by teaching stakeholders and different non-agile groups on efficient interactions with agile groups Participate within the Scrum Master Community of Practice Support the group’s SPCs.
Works with different Scrum Masters and stakeholders to assist the workforce contribute in the direction of bettering the general growth Value Stream Facilitates preparation and readiness for ART occasions like PI Planning, System Demos, and the Inspect and Adapt.
Supports estimating and guides the workforce in establishing normalized estimates and helps the workforce perceive find out how to estimate Features and Capabilities.
Vendor Management Organize interviews for exterior candidates for physique buying Onboard outsourced assets on mission (administrative) Facilitate vendor cost Documentation Documentation of agile occasions, as vital Documentation and distribution of weekly reviews.
Work with stakeholders to constantly take into consideration product efficiency engineering and search to cut back manufacturing incidences and buyer dissatisfaction.


Bachelor's Degree in Computer Science, Information Technology, or a related subject most well-liked.
At least 3 years of expertise as a scrum grasp or in an analogous function.
Working information of agile methodology, methods, and frameworks, reminiscent of SAFe, Scrum or Kanban, to ship options

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