Senior Relationship Manager (Mid-Level) at IT Horizons Limited May, 2022

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A system integrator ICT firm with a transparent focus in expertise enabled options {and professional} providers is recruiting for a Senior Relationship Manager.

Job Summary

The place is accountable for growing, sustaining and managing gross sales actions of the enterprise inside Abuja and its environs, in addition to growing and implementing an progressive, growth-focused industrial technique, targeted totally on new alternatives and markets..

Key Responsibilities for this Role

  • Directing technique in the direction of the worthwhile development and operation of the corporate.
  • Developing progressive gross sales methods to attain gross sales objectives
  • Represent the corporate externally to reinforce and strengthen the corporate’s profile and optimizes all enterprise growth alternatives.
  • Maintain a very good stage of understanding and information of the Company’s services, guaranteeing that buyer queries may be captured and handled precisely and appropriately
  • Ensure that every one industrial actions meet or enhance on price range, price, quantity and effectivity targets (Key Performance Indicators) in step with enterprise targets.
  • Achieve development and hit gross sales targets by efficiently assembly set targets
  • Build and promote robust, long-lasting buyer relationships by partnering with them and understanding their wants
  • Work with the gross sales staff to make sure constant lead technology.
  • Identifies enterprise alternatives by figuring out prospects and evaluating their place within the trade; researching and analyzing gross sales choices
  • Maintains an consciousness of exterior elements (together with opponents, authorities enterprise initiatives, present and proposed laws in relation to industrial actions), which affect the enterprise. Communicate such info and any subsequent modifications to the MD/ CEO.
  • Maintains relationships with purchasers by offering help, info, and steering; researching and recommending new alternatives; recommending revenue and repair enhancements
  • Making correct price calculations to offer clients with quotations
  • Achieve development and hit gross sales targets of the group by way of efficient planning and budgeting.
  • Design and implement a strategic marketing strategy that expands firm’s buyer base and guarantee its robust presence
  • Present gross sales, income and bills studies and sensible forecasts to your line supervisor
  • Collaborate with Technical staff on gross sales expertise initiatives
  • Ensure right utilization of CRM and different gross sales functions
  • Train and guarantee adherence to gross sales course of
  • Contributes to staff effort by conducting associated outcomes as wanted
  • Ensure that every one gross sales consultant actions are in accordance with the rules of the Company’s Code of Conduct.
  • Accomplishes advertising and marketing and group mission by finishing associated outcomes as wanted.
  • Protects group’s worth by conserving info confidential.
  • Updates job information by collaborating in instructional alternatives; studying skilled publications; sustaining private networks; collaborating in skilled organizations.
  • Liaise with distributors and different IT personnel for downside decision
  • Develops certified leads and generate new enterprise in step with the Company’s industrial goal
  • Builds efficient relationships with potential purchasers and present clients
  • Speaks positively and enthusiastically in regards to the Company and its services to make sure that knowledgeable firm and model picture is offered always to clients and colleagues
  • Acts as spokesperson for the corporate at trade occasions

Requirements for the Role

  • University diploma in a related self-discipline
  • Master’s diploma from a acknowledged University will likely be a bonus.
  • Membership {of professional} administration associations will likely be an added benefit
  • Minimum of 5 years’ work expertise in ICT/Telecoms or associated trade Method of Application

Location – Abuja

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